Privacy Policy meriah4d – Malaysian User Data Protection

1 Introduction

Meriah4d is an online entertainment platform operating in Malaysia, offering services that include Sports Betting (Malaysian Super League football, EPL, badminton), e-sports (MLBB, DOTA2, CS2, Valorant), cricket (IPL, ICC World Cup), Live Casino (baccarat, blackjack), lottery, and a wide range of slots. To deliver these services, meriah4d collects and processes certain personal information from its members.

Meriah4d is committed to protecting members' privacy and complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant regulations in force. This Privacy Policy is written in clear, straightforward language to ensure every member fully understands their rights and how we handle their personal data.

If you have any questions about this Privacy Policy or how meriah4d handles your data, please contact us at support@meriah4d.bio. We will endeavour to provide a satisfactory response within a reasonable timeframe.

2 Types of Personal Data Collected

Meriah4d collects various types of personal information depending on how you interact with our platform. The data collected can be grouped into several main categories:

Account Registration Information:

• Malaysian mobile phone number (used as the primary account identifier)
• Account password (stored in encrypted form and unreadable by any meriah4d staff)
• Full name as stated on your MyKad or passport (required for KYC identity verification)
• Date of birth (to verify that you meet the minimum age requirement of 18 years)

Financial Information:

• Malaysian bank account details registered for withdrawal purposes (account number and account holder name)
• Account holder name for digital wallets (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) for withdrawal purposes
• Records of deposit and withdrawal transactions on the meriah4d platform

Platform Usage Information:

• IP address and device information used to access the meriah4d platform
• Records of betting and gaming activity on the platform
• Account login and logout timestamps
• Your account preferences and settings

3 How Your Personal Data Is Used

Meriah4d uses the personal data collected for the following purposes:

• Account Management: To create, maintain, and manage your member account on the meriah4d platform, including identity verification and password management.
• Transaction Processing: To process deposits and withdrawals to your preferred payment method – whether Touch 'n Go eWallet, GrabPay, DuitNow, or FPX banking such as Maybank2u and CIMB Clicks.
• Fraud Prevention: To detect and prevent unauthorised use of the platform, including multiple account registrations, money laundering, and any other fraudulent activity that may harm the platform or other members.
• Customer Support: To handle enquiries, complaints, and support requests submitted to the meriah4d support team via live chat or email.
• Legal Compliance: To fulfil our obligations under Malaysian law, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• Platform Improvement: To analyse platform usage patterns for the purpose of improving the user experience, enhancing existing features, and developing new functionality that is more relevant to Malaysian members.
• Service Communications: To send you important account-related notifications such as transaction confirmations, security alerts, and updates to our terms of service.
• Promotions & Offers: To keep you informed about meriah4d promotions and exclusive offers that may interest you – subject to the communication preferences you have set in your account.

Meriah4d will not use your personal data for any purpose beyond those stated above without first obtaining your consent.

4 Data Sharing with Third Parties

Meriah4d does not sell or rent members' personal information to any third party. However, in the course of delivering our services, there are certain situations where meriah4d may need to share data with specific parties:

• Payment Service Providers: Information required to process transactions is shared with trusted payment gateway providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks involved in the FPX process. This sharing is limited strictly to the data necessary to complete the relevant transaction.
• Game Software Providers: To deliver a quality gaming experience, meriah4d works with licensed game software providers. Any data shared is limited strictly to what is needed to run the games and does not include your personal financial information.
• Law Enforcement Agencies: meriah4d may disclose personal information to Malaysian authorities when required to do so by law, court order, or a legitimate enforcement agency. In such cases, meriah4d will comply with the applicable legal requirements.
• Third-Party Audit & Verification: To ensure game fairness, meriah4d uses an independent RNG (Random Number Generator) verification service that may require limited access to certain system data. Members' personal data is not involved in this audit process.

5 Data Security Measures

Meriah4d implements a range of technical and organisational security measures to protect members' personal data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All data transmitted between your device and meriah4d's servers is encrypted using the latest TLS/SSL protocols with 256-bit key length, ensuring that data cannot be intercepted or read in transit.
• Stored Data Encryption: Sensitive information such as passwords and financial details is stored in encrypted form using modern cryptographic algorithms. Your password is never stored in plain text and cannot be accessed by any meriah4d staff member.
• Two-Factor Authentication (2FA): meriah4d provides a 2FA feature to add an extra layer of security to your account, ensuring only you can log in even if your password becomes known to someone else.
• Continuous Monitoring: meriah4d's security systems monitor platform activity 24 hours a day to detect suspicious access patterns and respond swiftly to any security threats.
• Internal Access Controls: Access to members' personal data within meriah4d's systems is restricted to staff with a specific operational need, based on the principle of least privilege.
• Regular Security Audits: meriah4d conducts regular security audits and penetration testing to identify and address vulnerabilities in the system before they can be exploited.

While meriah4d takes all reasonable measures to protect your data, no security system can guarantee 100% protection under all circumstances. We therefore encourage members to take personal precautions as well, such as using a strong password, not sharing your login credentials, and enabling 2FA on your meriah4d account.

6 Cookies & Tracking Technologies

Meriah4d uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the meriah4d website.

Types of cookies used by meriah4d:

• Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring security features work correctly. These cookies cannot be disabled without affecting your use of the platform.
• Performance Cookies: Collects information about how you use the meriah4d platform, helping us understand which pages are visited most frequently and how users interact with various features. This data is used to improve the platform.
• Functional Cookies: Allows the platform to remember your preferences and settings — such as your preferred language and display options — for a more personalised experience.

You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the meriah4d platform. For more information on how to manage cookies in your browser, please refer to your browser's help section.

7 Your Rights as a meriah4d Member

In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and data protection best practices, you as a meriah4d member have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. meriah4d will provide this information in a comprehensible format within the timeframe prescribed by law.
• Right to Rectification: If any personal data that meriah4d holds about you is inaccurate or incomplete, you have the right to request a correction. You can update most of this information yourself through your meriah4d account profile settings.
• Right to Erasure: Under certain circumstances, you may request that meriah4d delete your personal data. However, there are situations where meriah4d may be required to retain certain data due to legal obligations or legitimate operational requirements.
• Right to Withdraw Consent: If you have given consent for a particular data processing activity, you may withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing that took place prior to the withdrawal.
• Right to Object: You have the right to object to the processing of your personal data for specific purposes, such as direct marketing. Once an objection is received, meriah4d will cease the relevant processing unless there are legal grounds that permit it to continue.

To exercise any of the above rights, please contact the meriah4d support team by email at support@meriah4d.bio, stating the right you wish to exercise and providing sufficient information for us to verify your identity. meriah4d will process your request within the timeframe set out under applicable Malaysian law.

8 Data Retention Period

Meriah4d retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or for the period required under Malaysian law, whichever is longer.

• Active Account Data: For as long as your account remains active on the meriah4d platform, your personal data and account records will be retained so you can continue accessing all platform services.
• Financial Transaction Records: Records of all deposit and withdrawal transactions are retained for a minimum of seven (7) years, in line with Malaysian financial and tax regulatory requirements.
• KYC Records: Identity verification documents submitted for the KYC process are retained for the duration required under Malaysia's anti-money laundering laws.
• After Account Closure: When an account is closed at a member's request, meriah4d will delete or anonymise any personal data no longer required for legal or operational purposes within a reasonable timeframe.
• Security Logs: Activity and security logs are retained for a shorter period based on platform security requirements, typically not exceeding 12 months.

9 Children's Data Protection

Meriah4d takes child protection very seriously. Our platform is strictly for adults aged 18 and above. meriah4d does not knowingly collect personal data from individuals under the age of 18.

Should meriah4d discover that personal data of a minor has been collected by any means, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered an account with meriah4d are urged to contact us immediately at support@meriah4d.bio so that appropriate action can be taken.

10 Changes to This Privacy Policy

Meriah4d reserves the right to amend or update this Privacy Policy at any time. Any changes will take effect immediately upon publication of the latest version at meriah4d.bio/privacy-policy. The date of the most recent update will always be displayed at the top of this document for your reference.

For material changes — that is, changes that significantly affect your privacy rights or the way we handle your data — meriah4d will notify members via in-platform notifications or by email to the address registered on your account.

Your continued use of the meriah4d platform after any changes to the Privacy Policy are published will be considered your acceptance of the updated policy. If you do not agree with the changes, you may close your account and withdraw your remaining balance. meriah4d recommends reviewing this Privacy Policy periodically to stay informed about how we protect your data.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how meriah4d handles your personal data, please reach out to us through the following channels:

• Privacy Email: support@meriah4d.bio – for privacy enquiries and data rights requests
• Live Chat: Available 24 hours on the meriah4d platform – for general privacy-related enquiries
• FAQ Page: meriah4d.bio/faq — for frequently asked questions on privacy and security

The meriah4d team handling privacy matters operates 24 hours a day and will endeavour to respond to all enquiries within a reasonable timeframe. For requests involving data rights such as access, rectification, or erasure, please include sufficient identity verification details with your request to help expedite processing.

If you are dissatisfied with meriah4d's response to your privacy complaint, you have the right to refer the matter to the relevant data protection authority in Malaysia.